We guarantee 100% authenticity or your money back. If you are not 100% satisfied with your purchase, we offer a 7-day return policy. Please contact us as soon as possible by email and return it to us within 7 days through express delivery with tracking information. Please note that we will not be responsible for any loss parcel. You must submit a returns request to firstname.lastname@example.org. We will provide you with our return mailing address, and confirm whether a refund is returnable. Please include your order number when e-mailing. Our customer service hours are Monday-Friday 9am-3pm MST. We endeavor to respond within 24 hours (weekdays).
Return shipping is to be paid by customer. Incorrectly/defective shipped items must be claimed within 7 days of receiving your product in order to ensure proper handling. If a refund has been approved, please allow 7-14 business days for the refund to reflect in your statement.
Items returned without authorization will be disposed of without credit being issued or freight being reimbursed.